keybase / keybase/client

White Screen

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#12,937 11 comments 1 reaction 0 assignees View on GitHub
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Description

Keybase just stopped working, completely. No folders, no app, no nothing.

Can't think of anything I did substantial to my MAC to cause it.

> moek@laptopname:~ $ cd src-keybase
-bash: cd: src-keybase: Device not configured
moek@laptopname:~ $ cd src-keybase/
-bash: cd: src-keybase/: Device not configured
moek@laptopname:~ $
---
Also when launing app, I get a blank white screen and while sending feedback (while it's open):

> More feedback (or press when done):
> ▶ INFO ignoring UI logs: GUI main process wasn't found
> my log id: 09de8d7c3494c02ef144b21c

When I quit and opened Keybase - everything worked again.

Contributor guide

No contributing guide indexed for this repository

Research direction

Start with the macOS app launch path and the GUI feedback output, including log ID 09de8d7c3494c02ef144b21c. Reproduce the blank white screen and compare it with behavior after quitting and reopening; done means identifying and fixing the conditions that prevent the GUI main process from appearing.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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