keybase / keybase/client

Unable to login

Open
#12,876 1 comment 0 reactions 0 assignees View on GitHub
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Description

```
Service:
status: running
version: 2.3.0-20180710101247+64615d6258
log: C:\Users\Ofek\AppData\Local\Keybase\keybase.service.log

Updater:
log: C:\Users\Ofek\AppData\Local\Keybase\keybase.updater.log

Platform Information:
OS: windows
OS vers: Microsoft Windows [Version 6.1.7601]
Runtime: go1.10.3
Arch: 386

Client:
version: 2.3.0-20180710101247+64615d6258

Desktop app:
status: running
version: 2.3.0-20180710101818+64615d6258
log: C:\Users\Ofek\AppData\Local\Keybase\Keybase.app.log
```

```
Error: ERROR CODE 201 - no sessionArgs available since no login path worked in method keybase.1.home.homeMarkViewed at new i (file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:420688) at file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:421217 at s (file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:421256) at _rpcClient.invoke.t (file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:229672) at file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:1743390 at e.t.Deferrals.e._call (file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:1628073) at file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:1628224 at s (file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:1627853) at e.t.Deferrals.e._fulfill (file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:1628183) at s (file:///C:/Users/Ofek/AppData/Local/Keybase/Gui/resources/app/desktop/dist/index.bundle.js:1:1627387)
```

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reviewing the reported Windows service, updater, and desktop-app logs at the paths in the issue, then trace the keybase.1.home.homeMarkViewed error in the bundled index.bundle.js. Reproduce the login failure with the reported versions and determine which login path fails; done means login succeeds without error 201.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
authentication
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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