keybase / keybase/client

Can't view/download images in chat on Android

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#12,638 1 comment 1 reaction 0 assignees View on GitHub
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Description

At some point in the last month or so, images have suddenly stopped displaying on the android app for me. The chat window shows it as a light grey box, when I click in I just get the spinner. If I then click the 3 dots and click "Save", nothing appears to happen until I click back, and then I get an "An error occurred" message at the top of the screen, where I'm prompted to send a report to you.

Desktop works fine. The people I'm chatting with tell me they can see messages fine. Its just me, and only on the Android app.

I've tried completely uninstalling the app, deleting cache/data, revoking the phone and re-adding, but no luck.

Any suggestions for what to try next?

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing the image display and download failure on the Android app, comparing it with the working desktop behavior described in the report. No files, tests, or entry points are identified; done means images display and can be saved successfully on Android, with the error no longer occurring.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, react-native
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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