keybase / keybase/client

Unable to install new client

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#12,586 1 comment 0 reactions 0 assignees View on GitHub

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Description

Hi, I'm trying to install a new client that hasn't been updated since you guys had that racoon logo with the hat, and I'm getting an error message of the following: "There was an error trying to run the install (127)."

Silly me lost the paper keys (sorry..) so I'd like to avoid potentially deleting any important files from the previous application... any thoughts?

my log id: 499b9ef77fcb531de587091c

Thanks!

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Research direction

No source file, test, entry point, operating system, or reproducible installation context is provided. Start by reviewing the installation failure associated with log ID 499b9ef77fcb531de587091c and identifying the client version and platform; the issue is done only when the cause of error 127 and a safe upgrade path are established.

Written by the indexing model from the issue text.

Assessment

Domain
tooling
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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