keybase / keybase/client

Win 10, Unable to DL/UL Photo Attachments in Chat

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Dominant language
Go
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Description

I am unable to view photo attachments in Private or Team Chats. Photos appear as gray rectangles in the history and just spin forever when clicked: https://i.imgur.com/0EbYniU.png

I am unable to post new photos in Private or Team Chats. The entry is visible across all Keybase clients but the upload is stuck at "Encrypting": https://i.imgur.com/Sr01poL.png

my log id: 31a96d59bc933f34829a1c1c

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing photo download and upload failures in Windows 10 Private and Team Chats, using the supplied log ID to inspect the client behavior. Check the chat attachment paths involved in the gray preview, endless loading, and "Encrypting" upload states; done means existing photos open and new photo attachments upload successfully.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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