keybase / keybase/client

KBFS (K:\) is unavailable [Windows 10]

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#10,478 8 comments 2 reactions 0 assignees View on GitHub

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Dominant language
Go
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Description

Keybase GUI Version: 1.0.40-20180205105656+493a528

I'm having trouble viewing the KBFS in Windows Explorer on Windows 10. I have tried reinstalling the KBFS as a troubleshooting step, but this has not solved the issue. I can still send messages fine.

my log id: 891a68ddaa5027ea5d10951c

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the supplied log ID 891a68ddaa5027ea5d10951c and the Windows 10 KBFS availability symptom. Review the reported GUI version and the reinstall attempt, then determine what evidence explains why K:\ is missing from Windows Explorer. Done means the cause is identified and KBFS availability is restored or the required next step is documented.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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