keybase / keybase/client

MacOS KBFS Error

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#10,377 5 comments 0 reactions 0 assignees View on GitHub
acked
Dominant language
Go
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Description

I installed Keybase and when I arrived at the point where I was setting up KBFS, I accidentally failed to unlock my Security & Privacy pane **before** I granted Keybase permission. This seemed to bork my KBFS implementation. I can see the `/keybase` directory but I'm not able to access it. When I try to access through the Keybase GUI, I'm continually presented with the red banner stating "Your Keybase folders are currently not showing up in your Finder."
![image](https://user-images.githubusercontent.com/10444878/35475322-1c583766-0351-11e8-8703-7ec477fb759b.png)
Regardless of the number of times I click "Display in Finder", nothing happens. I've performed a complete uninstall of Keybase (`keybase uninstall`) and reinstalled from a fresh download, but I've never been presented again with the option to grant Keybase permission to my Mac.

I feel like the issue is rooted in my computer remembering prior permissions, and those permissions aren't sufficient to allow KBFS to function.

I've shuffled the permissions on my `/keybase` directory to try and get in that way, but so far, nothing has worked. When I install Keybase fresh, when I initially try to access my folders I'm presented with the following screen:

![image](https://user-images.githubusercontent.com/10444878/35475352-e96e2652-0351-11e8-80d0-cc57cea0d9e9.png)

After I input my username and password, nothing else happens. I'm just continually informed that Finder cannot display my folders. If I run `keybase fs ls /keybase` I get an error saying `ERROR Invalid remote path`.

my log id: 81b2c2d54b0b0ec51f849f1c

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing the macOS setup sequence, including the Security & Privacy permission step, then inspect the KBFS setup flow and the `keybase fs ls /keybase` entry point using log id 81b2c2d54b0b0ec51f849f1c. Done means the Keybase folders appear in Finder and `keybase fs ls /keybase` no longer reports `ERROR Invalid remote path`.

Written by the indexing model from the issue text.

Assessment

Tech stack
go, macos
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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