keybase / keybase/client

Keybase Files not working, installer broken.

Open
#10,280 11 comments 0 reactions 0 assignees View on GitHub
Dominant language
Go
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Forks
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Avg merge
12h 58m
Merged PRs (30d)
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Description

I opened Keybase, and under files, it said that my files were inaccessible in explorer, and I clicked the link to fix it. The installer said that Dokan Library was installed, and needed to be uninstalled to do the repair. I launched an uninstaller for it, and after it appeared to succeed, the repair tool still didn't work. I tried this at least five times, and it hasn't changed at all, even through reboots.

my log id: 0b5d8ca8c0583244581fef1c

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reviewing the Keybase Files and installer behavior on the affected desktop platform, using log ID 0b5d8ca8c0583244581fef1c to locate the failure. Confirm the Dokan uninstall and repair flow completes successfully and that Keybase Files become accessible in Explorer.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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