Problem to launch jupyter notebook

Hi everyone,
I've already installed anaconda and start up anaconda prompt, but I cant start jupyter notebook in any way.
Also, I can't initiated anaconda navigator, anaconda prompt has recognised only
OS is W10.
Firewall is turn off.
message below
Many thanks

(base) C:\Users\nenadzi>jupyter notebook

Traceback (most recent call last):

File "C:\Users\nenadzi\AppData\Local\Continuum\anaconda3\Scripts\jupyter-notebook-script.py", line 6, in

from notebook.notebookapp import main

File "C:\Users\nenadzi\AppData\Local\Continuum\anaconda3\lib\site-packages\notebook\notebookapp.py", line 61, in

from tornado import httpserver

File "C:\Users\nenadzi\AppData\Local\Continuum\anaconda3\lib\site-packages\tornado\httpserver.py", line 33, in

from tornado.http1connection import HTTP1ServerConnection, HTTP1ConnectionParameters

File "C:\Users\nenadzi\AppData\Local\Continuum\anaconda3\lib\site-packages\tornado\http1connection.py", line 31, in

from tornado import iostream

File "C:\Users\nenadzi\AppData\Local\Continuum\anaconda3\lib\site-packages\tornado\iostream.py", line 41, in

from tornado.netutil import ssl_wrap_socket, _client_ssl_defaults, _server_ssl_defaults

File "C:\Users\nenadzi\AppData\Local\Continuum\anaconda3\lib\site-packages\tornado\netutil.py", line 45, in

ssl.Purpose.SERVER_AUTH)

File "C:\Users\nenadzi\AppData\Local\Continuum\anaconda3\lib\ssl.py", line 578, in create_default_context

context.load_default_certs(purpose)

File "C:\Users\nenadzi\AppData\Local\Continuum\anaconda3\lib\ssl.py", line 479, in load_default_certs

self._load_windows_store_certs(storename, purpose)

File "C:\Users\nenadzi\AppData\Local\Continuum\anaconda3\lib\ssl.py", line 471, in _load_windows_store_certs

self.load_verify_locations(cadata=certs)

ssl.SSLError: nested asn1 error (_ssl.c:3840)

(base) C:\Users\nenadzi>

Reproduce the launch failure on Windows 10 with Anaconda, starting from the traceback entries in notebook/notebookapp.py, tornado/netutil.py, and Python's ssl.py. Compare the environment and certificate-loading behavior, then confirm a reproducible diagnosis and document or test the resulting fix.

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