joshsoftware / joshsoftware/EZScreen

Bug-011-Summary: Applicant details page intermittently returns 502 Bad Gateway

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#50 0 comments 0 reactions 1 assignee Claimed by @nikhilgosavi-josh View on GitHub
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Description

Summary: Applicant details page intermittently returns 502 Bad Gateway

Environment: Staging
Module: Applicants → Candidate Details
Severity: High
Priority: High
Status: New

Precondition:
User is logged in.
A job and applicant are available.

Steps to Reproduce:

Log in to EZScreen.
Navigate to Jobs.
Open the DevOps job.
Open the applicant Pratik Kasbe.
Refresh the applicant details page.
Repeat the refresh/navigation several times.
Observe the response.

Expected Result:
The applicant details page should load successfully every time, displaying the candidate’s score, skills, experience, qualifications, and screening progress.

Actual Result:
The page intermittently returns:

502 Bad Gateway
nginx/1.24.0 (Ubuntu)

**The issue is reproducible repeatedly.**

Additional Observation:
The application also displays:

Some services degraded
AI core services — resume scoring, JD parsing, or uploads may fail.

This suggests the issue may be related to backend/API or AI service availability, but the exact root cause needs developer investigation.

Impact:
HR/QA users cannot reliably open applicant details or review candidate screening results.

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