jgraph / jgraph/drawio

UI breaks when selecting "Update diagram from clipboard" dialog becomes unresponsive and turns white

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#5,525 6 comments 0 reactions 0 assignees View on GitHub

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bug needs-info
Dominant language
JavaScript
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Description

When selecting the "Update diagram from clipboard" option in draw.io (GitHub integration), the interface enters a broken state. The dialog becomes partially or completely white, and interactive elements such as buttons (e.g., Create/Submit/Save) stop responding. This prevents completing the intended action and disrupts the workflow.

To Reproduce

  • Steps to reproduce the behaviour:
  1. Go to a GitHub repository using draw.io integration
  2. Open or create a diagram
  3. Click on "Update diagram from clipboard"
  4. Observe the UI turning white and becoming unresponsive
  5. Expected behaviour

The clipboard content should be processed correctly, the dialogue should remain stable and interactive, and all buttons (Create/Submit/Save) should function normally.

Actual behavior

The UI turns partially or fully white, buttons become unclickable or unresponsive, and the dialogue appears frozen. The user cannot proceed further unless the page is refreshed.

Image

OS: Windows 10/11
Browser: Chrome
Browser Version: 146.0.0.0
Smartphone (please complete the following information):N/A
Device: N/A
OS: N/A
Browser: N/A
Version: N/A
I tested the problem in incognito/private mode with all browser extensions switched off: YES

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the GitHub integration flow in Chrome: open a diagram and select “Update diagram from clipboard.” Trace that entry point to identify why the dialog turns white and stops accepting Create, Submit, or Save; done means clipboard updates leave the dialog stable and all listed buttons interactive.

Written by the indexing model from the issue text.

Assessment

Tech stack
github, javascript
Domain
frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
50/100

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