jenkinsci / jenkinsci/support-core-plugin

[JENKINS-42246] Add the request handler utilization stats processing to support bundles

Open
#773 1 comment 0 reactions 0 assignees View on GitHub
component:support-core-plugin imported-jira-issue priority:major resolution:unresolved
Dominant language
Java
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19
Forks
77
Avg merge
17h 53m
Merged PRs (30d)
3

Description

Request Handlers are the critical resource of Jenkins. If they get completely utilized, it causes Jenkins UI and REST API slowdown. If all requests hang due to whatever reason, Jenkins UI also hangs. So I think the Support Core plugin would benefit from some improvements in the area.


  • Generate basic stats about the Request handlers utilization

  • If all the request handlers get consumed AND hang for a timeout (e.g. 30 seconds), automatically generate a support bundle, which would allow to diagnose the outage

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Originally reported by oleg_nenashev, imported from: Add the request handler utilization stats processing to support bundles


  • assignee: schristou
  • status: Open
  • priority: Major
  • component(s): support-core-plugin
  • label(s): diagnostics
  • resolution: Unresolved
  • votes: 0
  • watchers: 2
  • imported: 20251212-090250

Raw content of original issue

Request Handlers are the critical resource of Jenkins. If they get completely utilized, it causes Jenkins UI and REST API slowdown. If all requests hang due to whatever reason, Jenkins UI also hangs. So I think the Support Core plugin would benefit from some improvements in the area.


  • Generate basic stats about the Request handlers utilization

  • If all the request handlers get consumed AND hang for a timeout (e.g. 30 seconds), automatically generate a support bundle, which would allow to diagnose the outage


Contributor guide

Open the contributing guide

Research direction

The issue names no files, tests, or entry points. Start by locating the support-core-plugin code that assembles support bundles and exposes Jenkins request-handler diagnostics, then determine how utilization stats and timeout-triggered bundle generation should fit together. Done means basic request-handler utilization stats are included and a bundle is generated when all handlers remain hung for the stated timeout.

Written by the indexing model from the issue text.

Assessment

Tech stack
java
Domain
backend
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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