[JENKINS-65006] Couldn't authenticate with GitHub app ID when app is installed in 2+ organizations

GitHub app authentication was working fine until the app was installed to a second organization. Then as tokens expired Jenkins started throwing errors

java.lang.IllegalArgumentException: Couldn't authenticate with GitHub app ID , has it been installed to your GitHub organisation / user?

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials.lambda$generateAppInstallationToken$1(GitHubAppCredentials.java:216)

	at java.util.Optional.orElseThrow(Optional.java:290)

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials.generateAppInstallationToken(GitHubAppCredentials.java:216)

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials.getToken(GitHubAppCredentials.java:269)

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials.access$300(GitHubAppCredentials.java:47)

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials$CredentialsTokenProvider.getEncodedAuthorization(GitHubAppCredentials.java:183)

	at org.kohsuke.github.GitHubClient.getEncodedAuthorization(GitHubClient.java:219)

	at org.kohsuke.github.GitHubHttpUrlConnectionClient$HttpURLConnectionResponseInfo.setupConnection(GitHubHttpUrlConnectionClient.java:113)

	at org.kohsuke.github.GitHubHttpUrlConnectionClient.getResponseInfo(GitHubHttpUrlConnectionClient.java:56)

	at org.kohsuke.github.GitHubClient.sendRequest(GitHubClient.java:394)

	at org.kohsuke.github.GitHubClient.getRateLimit(GitHubClient.java:232)

	at org.kohsuke.github.GitHubClient.rateLimit(GitHubClient.java:283)

	at org.kohsuke.github.GitHubRateLimitChecker.checkRateLimit(GitHubRateLimitChecker.java:122)

	at org.kohsuke.github.GitHubClient.sendRequest(GitHubClient.java:392)

	at org.kohsuke.github.GitHubClient.fetch(GitHubClient.java:129)

	at org.kohsuke.github.GitHubClient.checkApiUrlValidity(GitHubClient.java:325)

	at org.kohsuke.github.GitHub.checkApiUrlValidity(GitHub.java:1195)

	at org.jenkinsci.plugins.github_branch_source.Connector$GitHubConnection.verifyConnection(Connector.java:678)

	at org.jenkinsci.plugins.github_branch_source.Connector$GitHubConnection.connect(Connector.java:635)

	at org.jenkinsci.plugins.github_branch_source.Connector$GitHubConnection.access$200(Connector.java:589)

	at org.jenkinsci.plugins.github_branch_source.Connector.connect(Connector.java:361)

	at org.jenkinsci.plugins.github_branch_source.GitHubSCMSource.retrieveActions(GitHubSCMSource.java:1880)

	at jenkins.scm.api.SCMSource.fetchActions(SCMSource.java:848)

	at jenkins.branch.MultiBranchProject.computeChildren(MultiBranchProject.java:598)

	at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:278)

	at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:165)

	at jenkins.branch.MultiBranchProject$BranchIndexing.run(MultiBranchProject.java:1032)

	at hudson.model.ResourceController.execute(ResourceController.java:97)

	at hudson.model.Executor.run(Executor.java:429)

---
Originally reported by csanchez, imported from: Couldn't authenticate with GitHub app ID when app is installed in 2+ organizations

• status: Open
  
• priority: Major
  
• component(s): github-branch-source-plugin
  
• resolution: Unresolved
  
• votes: 0
  
• watchers: 4
  
• imported: 2025-12-02
  

Raw content of original issue

GitHub app authentication was working fine until the app was installed to a second organization. Then as tokens expired Jenkins started throwing errors




java.lang.IllegalArgumentException: Couldn't authenticate with GitHub app ID <REDACTED>, has it been installed to your GitHub organisation / user?

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials.lambda$generateAppInstallationToken$1(GitHubAppCredentials.java:216)

	at java.util.Optional.orElseThrow(Optional.java:290)

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials.generateAppInstallationToken(GitHubAppCredentials.java:216)

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials.getToken(GitHubAppCredentials.java:269)

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials.access$300(GitHubAppCredentials.java:47)

	at org.jenkinsci.plugins.github_branch_source.GitHubAppCredentials$CredentialsTokenProvider.getEncodedAuthorization(GitHubAppCredentials.java:183)

	at org.kohsuke.github.GitHubClient.getEncodedAuthorization(GitHubClient.java:219)

	at org.kohsuke.github.GitHubHttpUrlConnectionClient$HttpURLConnectionResponseInfo.setupConnection(GitHubHttpUrlConnectionClient.java:113)

	at org.kohsuke.github.GitHubHttpUrlConnectionClient.getResponseInfo(GitHubHttpUrlConnectionClient.java:56)

	at org.kohsuke.github.GitHubClient.sendRequest(GitHubClient.java:394)

	at org.kohsuke.github.GitHubClient.getRateLimit(GitHubClient.java:232)

	at org.kohsuke.github.GitHubClient.rateLimit(GitHubClient.java:283)

	at org.kohsuke.github.GitHubRateLimitChecker.checkRateLimit(GitHubRateLimitChecker.java:122)

	at org.kohsuke.github.GitHubClient.sendRequest(GitHubClient.java:392)

	at org.kohsuke.github.GitHubClient.fetch(GitHubClient.java:129)

	at org.kohsuke.github.GitHubClient.checkApiUrlValidity(GitHubClient.java:325)

	at org.kohsuke.github.GitHub.checkApiUrlValidity(GitHub.java:1195)

	at org.jenkinsci.plugins.github_branch_source.Connector$GitHubConnection.verifyConnection(Connector.java:678)

	at org.jenkinsci.plugins.github_branch_source.Connector$GitHubConnection.connect(Connector.java:635)

	at org.jenkinsci.plugins.github_branch_source.Connector$GitHubConnection.access$200(Connector.java:589)

	at org.jenkinsci.plugins.github_branch_source.Connector.connect(Connector.java:361)

	at org.jenkinsci.plugins.github_branch_source.GitHubSCMSource.retrieveActions(GitHubSCMSource.java:1880)

	at jenkins.scm.api.SCMSource.fetchActions(SCMSource.java:848)

	at jenkins.branch.MultiBranchProject.computeChildren(MultiBranchProject.java:598)

	at com.cloudbees.hudson.plugins.folder.computed.ComputedFolder.updateChildren(ComputedFolder.java:278)

	at com.cloudbees.hudson.plugins.folder.computed.FolderComputation.run(FolderComputation.java:165)

	at jenkins.branch.MultiBranchProject$BranchIndexing.run(MultiBranchProject.java:1032)

	at hudson.model.ResourceController.execute(ResourceController.java:97)

	at hudson.model.Executor.run(Executor.java:429)

environment

```
GitHub Enterprise 2.22.6

github-branch-source-plugin 2.10.2 and 8093b3d
```

1 attachment

- [screenshot-1.png](https://issues.jenkins.io/secure/attachment/54108/screenshot-1.png)
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