jenkinsci / jenkinsci/active-directory-plugin

[JENKINS-26717] Build hangs while retrieving user email from active directory

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component:active-directory-plugin imported-jira-issue priority:major resolution:unresolved
Dominant language
Java
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Description

Our post-build email notification appears to be hanging while retrieving a user's email address through active directory.

Additional info:



  • On the job page's build history, the build will show as complete, with no [x] button.

  • The console output of the build will have a spinning circle indicating it is still working.

  • On the executor list, the build still shows as running, but the [x] button does not have any effect

thread callstack:



at java.net.SocketInputStream.socketRead0(Native Method)

at java.net.SocketInputStream.read(SocketInputStream.java:152)

at java.net.SocketInputStream.read(SocketInputStream.java:122)

at sun.security.ssl.InputRecord.readFully(InputRecord.java:442)

at sun.security.ssl.InputRecord.read(InputRecord.java:480)

at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:927)



  • locked java.lang.Object@​6edd1ae2

    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1312)

  • locked java.lang.Object@​7610244a

    at sun.security.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:702)

    at sun.security.ssl.AppOutputStream.write(AppOutputStream.java:122)

  • locked sun.security.ssl.AppOutputStream@​52ce8b8d

    at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)

    at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)

  • locked java.io.BufferedOutputStream@​3d45174a

    at com.sun.jndi.ldap.Connection.writeRequest(Connection.java:431)

  • locked com.sun.jndi.ldap.Connection@​74c20900

    at com.sun.jndi.ldap.Connection.writeRequest(Connection.java:404)

    at com.sun.jndi.ldap.LdapClient.extendedOp(LdapClient.java:1200)

    at com.sun.jndi.ldap.LdapCtx.extendedOperation(LdapCtx.java:3206)

    at hudson.plugins.active_directory.ActiveDirectorySecurityRealm$DescriptorImpl.bind(ActiveDirectorySecurityRealm.java:486)

    at hudson.plugins.active_directory.ActiveDirectorySecurityRealm$DescriptorImpl.bind(ActiveDirectorySecurityRealm.java:430)

    at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:273)

    at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:219)

    at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:163)

    at hudson.plugins.active_directory.AbstractActiveDirectoryAuthenticationProvider.loadUserByUsername(AbstractActiveDirectoryAuthenticationProvider.java:53)

    at hudson.plugins.active_directory.ActiveDirectoryMailAddressResolverImpl.findMailAddressFor(ActiveDirectoryMailAddressResolverImpl.java:54)

    at hudson.tasks.MailAddressResolver.resolve(MailAddressResolver.java:122)

    at hudson.tasks.Mailer$UserProperty.getAddress(Mailer.java:560)

    at hudson.plugins.emailext.EmailRecipientUtils.getUserConfiguredEmail(EmailRecipientUtils.java:110)

    at hudson.plugins.emailext.plugins.recipients.CulpritsRecipientProvider.addRecipients(CulpritsRecipientProvider.java:41)

    at hudson.plugins.emailext.ExtendedEmailPublisher.createMail(ExtendedEmailPublisher.java:578)

    at hudson.plugins.emailext.ExtendedEmailPublisher.sendMail(ExtendedEmailPublisher.java:306)

    at hudson.plugins.emailext.ExtendedEmailPublisher._perform(ExtendedEmailPublisher.java:297)

    at hudson.plugins.emailext.ExtendedEmailPublisher.perform(ExtendedEmailPublisher.java:244)

    at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20)

    at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:770)

    at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:734)

    at com.cloudbees.plugins.flow.FlowRun$BuildWithWorkspaceRunnerImpl.cleanUp(FlowRun.java:242)

    at hudson.model.Run.execute(Run.java:1805)

    at hudson.model.Run.run(Run.java:1697)

    at com.cloudbees.plugins.flow.FlowRun.run(FlowRun.java:167)

    at hudson.model.ResourceController.execute(ResourceController.java:89)

    at hudson.model.Executor.run(Executor.java:240)

    at hudson.model.OneOffExecutor.run(OneOffExecutor.java:43)


---
Originally reported by ssutherland, imported from: Build hangs while retrieving user email from active directory


  • status: Open
  • priority: Major
  • component(s): active-directory-plugin
  • resolution: Unresolved
  • votes: 1
  • watchers: 3
  • imported: 2025-12-07

Raw content of original issue

Our post-build email notification appears to be hanging while retrieving a user's email address through active directory. 

Additional info:


    

    	
  • On the job page's build history, the build will show as complete, with no [x] button.
    • 

    	
  • The console output of the build will have a spinning circle indicating it is still working.
    • 

    	
  • On the executor list, the build still shows as running, but the [x] button does not have any effect
    • 




thread callstack:




at java.net.SocketInputStream.socketRead0(Native Method)

	at java.net.SocketInputStream.read(SocketInputStream.java:152)

	at java.net.SocketInputStream.read(SocketInputStream.java:122)

	at sun.security.ssl.InputRecord.readFully(InputRecord.java:442)

	at sun.security.ssl.InputRecord.read(InputRecord.java:480)

	at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:927)


    

    	
  • locked java.lang.Object@6edd1ae2

    	at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1312)
    • 

    	
  • locked java.lang.Object@7610244a

    	at sun.security.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:702)

    	at sun.security.ssl.AppOutputStream.write(AppOutputStream.java:122)
    • 

    	
  • locked sun.security.ssl.AppOutputStream@52ce8b8d

    	at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)

    	at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
    • 

    	
  • locked java.io.BufferedOutputStream@3d45174a

    	at com.sun.jndi.ldap.Connection.writeRequest(Connection.java:431)
    • 

    	
  • locked com.sun.jndi.ldap.Connection@74c20900

    	at com.sun.jndi.ldap.Connection.writeRequest(Connection.java:404)

    	at com.sun.jndi.ldap.LdapClient.extendedOp(LdapClient.java:1200)

    	at com.sun.jndi.ldap.LdapCtx.extendedOperation(LdapCtx.java:3206)

    	at hudson.plugins.active_directory.ActiveDirectorySecurityRealm$DescriptorImpl.bind(ActiveDirectorySecurityRealm.java:486)

    	at hudson.plugins.active_directory.ActiveDirectorySecurityRealm$DescriptorImpl.bind(ActiveDirectorySecurityRealm.java:430)

    	at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:273)

    	at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:219)

    	at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:163)

    	at hudson.plugins.active_directory.AbstractActiveDirectoryAuthenticationProvider.loadUserByUsername(AbstractActiveDirectoryAuthenticationProvider.java:53)

    	at hudson.plugins.active_directory.ActiveDirectoryMailAddressResolverImpl.findMailAddressFor(ActiveDirectoryMailAddressResolverImpl.java:54)

    	at hudson.tasks.MailAddressResolver.resolve(MailAddressResolver.java:122)

    	at hudson.tasks.Mailer$UserProperty.getAddress(Mailer.java:560)

    	at hudson.plugins.emailext.EmailRecipientUtils.getUserConfiguredEmail(EmailRecipientUtils.java:110)

    	at hudson.plugins.emailext.plugins.recipients.CulpritsRecipientProvider.addRecipients(CulpritsRecipientProvider.java:41)

    	at hudson.plugins.emailext.ExtendedEmailPublisher.createMail(ExtendedEmailPublisher.java:578)

    	at hudson.plugins.emailext.ExtendedEmailPublisher.sendMail(ExtendedEmailPublisher.java:306)

    	at hudson.plugins.emailext.ExtendedEmailPublisher._perform(ExtendedEmailPublisher.java:297)

    	at hudson.plugins.emailext.ExtendedEmailPublisher.perform(ExtendedEmailPublisher.java:244)

    	at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20)

    	at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:770)

    	at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:734)

    	at com.cloudbees.plugins.flow.FlowRun$BuildWithWorkspaceRunnerImpl.cleanUp(FlowRun.java:242)

    	at hudson.model.Run.execute(Run.java:1805)

    	at hudson.model.Run.run(Run.java:1697)

    	at com.cloudbees.plugins.flow.FlowRun.run(FlowRun.java:167)

    	at hudson.model.ResourceController.execute(ResourceController.java:89)

    	at hudson.model.Executor.run(Executor.java:240)

    	at hudson.model.OneOffExecutor.run(OneOffExecutor.java:43)
    •

environment

```
Jenkins ver. 1.592 on linux

active directory plugin ver. 1.39

email extension plugin ver. 2.39

```

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