[JENKINS-13750] Failed to retrieve tokenGroups

Fresh install of Jenkins through apt-get. Installed and configured the Active Directory plugin. If I add a user directly into the security matrix they can log in fine. If I add a group then when that user logs in they get a 404 error and in the jenkins.log file we see ...

May 11, 2012 8:48:05 AM hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider resolveGroups

WARNING: Failed to retrieve tokenGroups for CN=John Smith,OU=Department,OU=Company Users,DC=DomainName,DC=local

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Originally reported by cdavoll, imported from: Failed to retrieve tokenGroups

• status: Open
  
• priority: Major
  
• component(s): active-directory-plugin
  
• resolution: Unresolved
  
• votes: 1
  
• watchers: 4
  
• imported: 2025-12-07
  

Raw content of original issue

Fresh install of Jenkins through apt-get.  Installed and configured the Active Directory plugin.  If I add a user directly into the security matrix they can log in fine.  If I add a group then when that user logs in they get a 404 error and in the jenkins.log file we see ...


May 11, 2012 8:48:05 AM hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider resolveGroups

WARNING: Failed to retrieve tokenGroups for CN=John Smith,OU=Department,OU=Company Users,DC=DomainName,DC=local

• environment: Ubuntu 10.04, installed from apt-get

Start at ActiveDirectoryUnixAuthenticationProvider.resolveGroups, the entry point named in the Jenkins log, and reproduce login for a user granted access through a group on the described Ubuntu installation. Done means group-based authorization works without a 404 and the “Failed to retrieve tokenGroups” warning no longer appears.

Written by the indexing model from the issue text.