iotaledger / iotaledger/firefly
[Bug report]: Nano X recognized but does not prompt for signing (IOTA Mainnet)
- Dominant language
- TypeScript
- Stars
- 478
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Description
### Version
2.1.1
### Description
Dear IOTA team,
I am currently using the IOTA Wallet Chrome Extension (latest version) with my Ledger Nano X. The wallet correctly detects my IOTA address and balance from the Ledger device, but when I attempt to send a transaction, nothing happens on the Ledger. No signing prompt is displayed. The wallet just hangs or silently fails.
Test environment:
- macOS 15.5 (24F74) – iMac 24" (2023), Apple M3 Chip
- Chrome 124.0.6367.119
- Ledger Nano X
- Ledger Live is up to date
- IOTA App version: 0.9.3
This issue appears similar to #8220 which refers to Shimmer, but I am seeing it on the IOTA Mainnet.
Can you confirm:
- Is transaction signing via Ledger currently supported on IOTA Mainnet?
- Are there known issues with macOS and the current WebUSB connection?
- When will migration from Firefly be fully supported with Ledger for Mainnet users?
Thanks in advance – this affects Ledger users who cannot move their funds securely.
Best regards,
Frank
### Expected behaviour
Ledger Nano X should display a signing prompt when sending a transaction via the IOTA Wallet Extension, allowing the user to approve or reject the action.
### Actual behaviour
The wallet shows that a transaction is being processed, but the Ledger Nano X does not react. No signing prompt appears on the device. The wallet either hangs or silently fails.
### Can the issue reliably be reproduced?
Yes
### Steps to reproduce the issue
_No response_
### Operating System
Mac
### Diagnostics
```shell
```
### Developer Profile
No
### Profile Type
Hardware (Ledger)
### Staking
None
### Crash Status
Infinite loading symbol
### Error Messages
No error message displayed – transaction appears to process but Ledger shows no prompt and nothing happens.
### Error Logs
```shell
```
### Duplicate declaration
- [x] I have searched the issues tracker this issue and there is none
### Code of Conduct
- [x] I agree to follow this project's Code of Conduct
- [
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Assessment
This issue has not been assessed yet.