influxdata / influxdata/ui

Gather feedback when toggling script editor off

Open
#6,069 1 comment 0 reactions 1 assignee Claimed by @juliajames12 View on GitHub
team/automation
Dominant language
TypeScript
Stars
117
Forks
51
Avg merge
2d 15h
Merged PRs (30d)
4

Description

## User Story

As a Product Manager, I want to understand why users are trying the new script editor, but switching back to the old one so I want a quick 1 click prompt to display when they toggle the feature to go back to the old Data Explorer to help me understand this\.

## Acceptance Criteria

- Prompt will only be 1 question, so as not to be annoying

- Prompt will let the user pick from one of several answers:

- It didn't work for me

- I prefer the existing Data Explorer

- I didn't have time to learn something new

- I will try it again later

\(to be discussed with Julia\)

- User will have the option to enter raw text to explain further if they want to, but it will be completely optional

## Notes

- Hoping to do this in User Pilot so that engineering bandwidth is not needed

- Only about 29% of users are staying with the new Script editor, 71% are switching back

- We only have about 5% adoption \(users currently with feature toggled on\) overall of users that have used the system since we started offering the feature

- About 20% have tried it

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