Need help debugging tick script

The goal of the tick script is to give an alert whenever a phone number calls too many times within a certain time period, but there are different limits for each phone number. The limits are stored in the database along with the caller_dn (who is calling) and the called_dn (who they call). There are no errors given when running the script, but it does not send out the alerts.

The issue only identifies a tick script and describes its intended phone-number limits and alerts; it names no file, test, or entry point. Start by locating the script and tracing how database limits, caller_dn, and called_dn reach alert evaluation. Done means identifying and correcting the reason alerts are not sent, with a reproducible test or debugging result.

Written by the indexing model from the issue text.