influxdata / influxdata/helm-charts

Could not sign in

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#642 6 comments 0 reactions 0 assignees View on GitHub
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Description

Hello,

I installed InfluxDB on Kubernetes by using the provided Helm chart. (https://helm.influxdata.com/)

I run the following commands:
`helm repo add influxdata https://helm.influxdata.com/`
`helm install influxdb2 influxdata/influxdb2 --values my-values.yaml`

In the values I just defined the persistence volume, nothing else. it's the following:
~~~
```
persistence:
enabled: true
useExisting: true
storageClass: default
```
~~~

However, even though I use `admin` as a username and I am pretty sure I use the correct password when I try to log in through GUI, I always get "Could not sign in", while the message in the logs is always the same:
`lvl=error msg="api error encountered" log_id=0owjCPE0000 handler=session error="unauthorized access"`

I found that the docker image you are using is the `influxdb:2.7.4-alpine`
I used it on my personal machine. The first time I logged in I had to create a primary account. I created it, logged in, logged out and when I re-logged in everything was fine. From what I see, when InfluxDB is installed by the Helm chart, a similar procedure is programmed to run as an initial process. Is it possible that it's not run successfully?

Chart version 2.1.2
App Version 2.7.4

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the Helm installation with the commands and my-values.yaml shown, then inspect the chart's initialization flow alongside the session error in the logs. Determine whether the initial account setup completes with the persistence settings; done means the created admin account can sign in through the GUI after installation.

Written by the indexing model from the issue text.

Assessment

Tech stack
helm, kubernetes
Domain
authentication, infrastructure
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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