Can't connect to Ubuntu 20.04
- Dominant language
- C#
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Description
**Describe the bug**
Unable to connect to Ubuntu machine
**To Reproduce**
Steps to reproduce the behavior:
1. Go to device list
2. Click on the Ubuntu machine
3. Try remoting it
4. Session fails to start
**Remotely Version**
Server: 2023.05.03.1256
Agent: 2023.05.03.1256
**Expected Behavior**
It should open new tab and connect to the Ubuntu machine
**Screenshots**

**Desktop (please complete the following information):**
- OS: Ubuntu
- Browser: Firefox, Edge
- Version: 20.04
**Additional Context**
I don't know if this affects it in any way but it is the same machine that the Remotely server is running on.
Works fine to connect to a Windows machine i installed the agent on.
If I launch the desktop version in /usr/local/bin/Remotely/Desktop and configure it with the exact same server address I can remote the machine without issues.
I have tried uninstalling and installing it back, which did not help.
This in the only log that appears on the server:
` Removing expired session: {"AccessKey":"","AgentConnectionId":"Q-xOAXrMPV8a-eAUhB-hxQ","AttendedSessionId":"","Created":"2023-05-16T19:19:49.6829909+00:00","DesktopConnectionId":"","MachineName":"","Mode":0,"NotifyUserOnStart":true,"OrganizationName":"","RelativeAccessUri":"/RemoteControl/Viewer?mode=Unattended\u0026sessionId=f88da6d6-25ef-4feb-bf47-e10c21f57d23\u0026accessKey=\u0026viewonly=False","RequesterName":"","RequesterUserName":"","RequireConsent":false,"StartTime":"0001-01-01T00:00:00+00:00","StreamId":"00000000-0000-0000-0000-000000000000","UnattendedSessionId":"f88da6d6-25ef-4feb-bf47-e10c21f57d23","UserConnectionId":"e298e92c-4c98-4f62-a666-9873f5c729f0","ViewerList":[],"ViewOnly":false}`
There are no logs for the Agent except for the initial server connection when started.
Contributor guide
No contributing guide indexed for this repository
Research direction
Reproduce the failed browser connection to the Ubuntu 20.04 machine using the listed steps, then compare it with the working desktop client. Start with the server's expired-session log and the absence of agent logs; done means the browser session opens and connects to the Ubuntu machine.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- csharp, linux
- Domain
- backend, networking
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100