immense / immense/Remotely

Resident Agents download not working correctly

Open
#600 4 comments 0 reactions 0 assignees View on GitHub
Dominant language
C#
Stars
5.1k
Forks
1.6k
PR merge metrics
No merged PRs in 30d

Description

**Describe the bug**
Downloading the Resident Agents Windows Installer (x64/x86) and installing it does not display the installer or load any further. You accept the install via microsoft screen and run as admin and then a loading indicator displays for a few seconds and that's it. I have noticed the file is only 280kb? Where as the other 32 and 64 bit files are 100mb +

I have tried the installer on both Windows 10 and 11 with the same results

The Portable Instant Support Clients downloads and works fine.

**To Reproduce**
Steps to reproduce the behavior:
1. Go to Downloads
2. Click on Windows Installer (x64/x86)
3. Try to install the installer
4. Loading indicator for a few seconds and that's it

**Remotely Version**
Server 2023.02.14.2047

**Expected Behavior**
The installer should open to the remotely service installer

**Desktop (please complete the following information):**
- OS: Windows 10 and 11
- Browser [chrome]
- Version [2047]

Contributor guide

No contributing guide indexed for this repository

Research direction

Start at the Downloads page and reproduce the Windows Installer (x64/x86) download and launch on Windows 10 or 11, comparing its size with the working Portable Instant Support Clients. Trace the installer entry point and packaging output; done means the downloaded installer opens the Remotely service installer instead of stopping after the loading indicator.

Written by the indexing model from the issue text.

Assessment

Tech stack
csharp
Domain
desktop
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.