Error when use Portable Client

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#426 opened on Dec 22, 2021 0 comments 0 reactions 0 assignees View on GitHub

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Dominant language: C#
Stars: 5.1k
Forks: 1.6k
PR merge metrics: No merged PRs in 30d

Description

When i Use Portable Client and connect the application disconect automaticaly and apear erros in event viewer

Nome da aplicação com falha: ClientSupport.exe, versão: 2021.8.26.1335, carimbo de data/hora: 0x60e89703
Nome do módulo com falha: mrwebrtc.DLL, versão: 0.0.0.0, carimbo de data/hora: 0x5f745f18
Código de exceção: 0xc0000409
Desvio de falha: 0x00000000005ba01d
ID do processo com falha: 0x319c
Hora de início da aplicação com falha: 0x01d7f737a7f220dc
Caminho da aplicação com falha: C:\Program Files (x86)\iWebIT\ClientSupport.exe
Caminho do módulo com falha: C:\Users\admin\AppData\Local\Temp\.net\ClientSupport\1pu1wkug.pqb\mrwebrtc.DLL
ID do Relatório: 1e418ef9-1f52-46f0-b359-7ca13bc33d1b
Nome completo do pacote com falha:
ID da aplicação relativa ao pacote com falha:

Bucket de falhas 1233610276742512229, tipo 5
Nome do Evento: BEX64
Resposta: Não disponível
ID do Cab: 0

Assinatura do problema:
P1: ClientSupport.exe
P2: 2021.8.26.1335
P3: 60e89703
P4: mrwebrtc.DLL
P5: 0.0.0.0
P6: 5f745f18
P7: 00000000005ba01d
P8: c0000409
P9: 0000000000000007
P10:

Ficheiros anexados:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER20E1.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2239.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER224A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2248.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2268.tmp.txt

Estes ficheiros podem estar disponíveis aqui:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ClientSupport.ex_aaa0861416c5d34fbad65c848d44678f1d5186_bdfabba6_a5d465e3-b0b1-4470-87bf-63b6156adaf7

Símbolo de análise:
A verificar novamente a solução: 0
ID do relatório: 1e418ef9-1f52-46f0-b359-7ca13bc33d1b
Estado do Relatório: 268435456
Bucket com hash: e4c5e9451b2a6828b11eaa02c0823e65

Contributor guide

No contributing guide indexed for this repository

First steps

Read the whole issue, then the project's contributing guide.
Comment on the issue to say you are picking it up — it saves two people doing the same work.
Fork the repository and make your change on a branch.
Open a pull request that references the issue number.

Research direction

Start by reproducing the Portable Client disconnect and reviewing the reported Windows Event Viewer crash for ClientSupport.exe and mrwebrtc.DLL. The payload names no source files or tests, so tracing the native module failure and defining a verified fix would require substantial project familiarity; done means the client no longer crashes or disconnects in this scenario.

Written by the indexing model from the issue text.

Assessment

Tech stack: csharp
Domain: desktop
Issue type: Bug
Difficulty: 4/5
Estimated time: 3-5 days
Activity status: Stale
Clarity: Needs clarification
Newbie friendliness: 18/100