hypothesis / hypothesis/support-legacy

Article: Using Hypothesis with a Surface (or other touchscreen computer)

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Description

From [this ticket in Zendesk](https://hypothesis.zendesk.com/agent/tickets/3025).

The user has the Chrome extension installed on their Surface laptop, but they were unable to select text to create highlights or annotations. They ended up finding out:

> So I had to type in "chrome://flags" [in the url bar] to get to the chrome flags and then I had to disable "Touch Events API". This allowed me to be able to select text to annotate or highlight.

Before writing up a KB article we'd need to know:
- Is this "flag" uniform across Chrome apps for touch screen devices? Will the instructions be the same for all touch screen devices, or will it vary based on device?

Contributor guide

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Research direction

Start with the linked Zendesk ticket and the reported Chrome flags workaround for Surface touchscreens. Determine whether the Touch Events API setting and instructions apply uniformly across Chrome touch devices; done means documenting the supported guidance in a KB article.

Written by the indexing model from the issue text.

Assessment

Domain
documentation
Issue type
Documentation
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

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