hypothesis / hypothesis/support-legacy
Internal: How to help a user who didn't receive reset password email
Open
knowledge-base
new-article
- Dominant language
- No language data
- Stars
- 3
- Forks
- 0
- PR merge metrics
- No merged PRs in 30d
Description
It's possible to login to Mailchimp (credentials in Passpack) and access Mandrill reports. These allow you to search by email address and see the content of the emails sent out via Mandril. you can grab activation + password reset links for users who aren't receiving emails from us.
Contributor guide
No contributing guide indexed for this repository
Research direction
Review the Mailchimp and Mandrill workflow described in the issue, including how reports are searched by email address. Done means the support procedure is clearly documented for locating activation or password-reset links; no repository file or test is identified in the issue.
Written by the indexing model from the issue text.
Assessment
- Domain
- authentication, documentation
- Issue type
- Documentation
- Difficulty
- 2/5
- Estimated time
- 1-3 hours
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 25/100