home-assistant / home-assistant/android

Companion app will not connect when away from home wifi

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bug
Dominant language
Kotlin
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Description

**Home Assistant Android app version(s):**

**Android version(s):*16*

**Device model(s):*SM-F766U1 - Flip 7*

**Home Assistant version:*2026-2-1-full(20142)*

**Last working Home Assistant release (if known):*2 months*

**Description of problem, include YAML if issue is related to notifications:**

**Companion App Logs:

![Image](https://github.com/user-attachments/assets/cf5f2114-cc96-4096-a7d7-6d7e923b9aab)

![Image](https://github.com/user-attachments/assets/a6754627-49c7-4eb9-a8fe-8b7b4f406631)

See attached

```

**Screenshot or video of problem: See attached

**Additional information:**
I can connect while home, but cannot connect VIA my Nabucasa link when not at home. Can connect VIA the web browser with my Nabucasa link, but not in the app. I have deleted all webhooks, uninstalled the app, reinstalled, set back up, but still not able to connect when not on home wifi.

[homeassistant_companion_log_1-8-2026_10-14-23.txt](https://github.com/user-attachments/files/25397403/homeassistant_companion_log_1-8-2026_10-14-23.txt)

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