hcengineering / hcengineering/platform

login failure

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#8,368 14 comments 0 reactions 0 assignees View on GitHub
Dominant language
TypeScript
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Description

sometime I get a failure to find or provide account but most times, this is the error I get from the browser network console

```
error : Object { severity: "ERROR", code: "platform:status:InternalServerError", params: {} }

severity | "ERROR"
code | "platform:status:InternalServerError"
params | Object { }
```

I'm no longer able to login let alone debug
This has been happening for over a week now
It's very frustrating
Any help to fix these myriads of issues?

Contributor guide

No contributing guide indexed for this repository

Research direction

Start with the browser network console while reproducing the login failure and inspect the request returning platform:status:InternalServerError. Trace that response to the relevant authentication entry point; done means users can find or provide an account and log in without the reported server error.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
authentication
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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