hcengineering / hcengineering/platform
[Feature Request] Email Intake (Create and respond to issues via email)
Open
- Dominant language
- TypeScript
- Stars
- 27.7k
- Forks
- 2.2k
- PR merge metrics
- No merged PRs in 30d
Description
### Description of the issue
It would be nice if huly had support for monitoring an email account / folder and create tickets for each e-mail coming in.
And it would be great if any comments on the ticket would be sent out as responses to the e-mail.
This should be possible via SMTP/IMAP.
Contributor guide
No contributing guide indexed for this repository
Research direction
The issue names no files, tests, or entry points. Start by locating the existing issue creation, comment notification, and email integration boundaries, then define the SMTP/IMAP flow and its completion criteria before implementation.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- backend
- Issue type
- Feature
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100