hcengineering / hcengineering/platform

Creation in progress... 0% - Workspace creation stuck

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#6,663 1 comment 1 reaction 0 assignees View on GitHub
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Description

#### Description

When attempting to create a new workspace in Huly v0.6.295, the creation process gets stuck at 0% and does not progress. This issue persists even after multiple restart attempts.

#### Screenshot

![Creation progress stuck at 0%](https://github.com/user-attachments/assets/9053234b-197d-411f-b93d-9887684f1946)

#### Environment

* **Software**: Huly v0.6.295
* **Hardware**: 3C-4G-CPX (3 VCPU, 4 GB RAM, 80 GB storage)
* **Provider**: Hetzner
* **Browser**: Chrome 128.0.6613.138 (Official Build) (x86_64)

#### Steps to Reproduce

1. Launch Huly v0.6.295
2. Initiate the creation of a new workspace
3. Observe the creation progress indicator

#### Expected Behavior

The creation progress should advance beyond 0% and successfully complete the workspace creation.

#### Actual Behavior

The creation process remains indefinitely at 0% with no observable progress.

#### Logs

```plaintext
app-minio-1 | INFO: Formatting 1st pool, 1 set(s), 1 drives per set.
app-minio-1 | INFO: WARNING: Host local has more than 0 drives of set. A host failure will result in data becoming unavailable.
app-minio-1 | MinIO Object Storage Server
app-minio-1 | Version: RELEASE.2024-09-09T16-59-28Z (go1.22.7 linux/amd64)
...
app-account-1 | {"email":"wc@watsoncreative.com","level":"info","message":"Creating workspace","timestamp":"2024-09-20T21:13:17.896Z","workspaceName":"Watson Creative"}
app-account-1 | {"email":"wc@watsoncreative.com","level":"info","message":"Creating user side done","timestamp":"2024-09-20T21:13:17.918Z","workspaceName":"Watson Creative"}
...
```

#### Additional Context

* The issue occurs consistently across multiple attempts.
* Service logs indicate that the process initiates correctly but fails to progress.
* No error messages are displayed in the user interface.

Any assistance in resolving this issue would be greatly appreciated. Please let me know if you need any additional information or logs to help diagnose the problem.

Huly®: UBERF-8211

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing workspace creation on Huly v0.6.295 with the listed Hetzner environment and review the app-account logs around “Creating workspace” and “Creating user side done.” Trace where progress stops after those messages, then verify that workspace creation advances beyond 0% and completes without errors.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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