hashicorp / hashicorp/packer-plugin-azure

Deployment failed due to Azure service internal error

Open
#585 0 comments 1 reaction 0 assignees View on GitHub
bug
Dominant language
Go
Stars
63
Forks
103
PR merge metrics
No merged PRs in 30d

Description

#### Overview of the Issue

Deployment of VM failed due to Azure disk service internal error. In this case, a retry of deployment could help.

#### Reproduction Steps
This is due to Azure internal error so no particular repro steps.

### Plugin and Packer version

Packer version: 1.15.0

packer-plugin-azure: v2.5.2

### Simplified Packer Buildfile
n/a

### Operating system and Environment details

OS, Architecture, and any other information you can provide about the environment.

### Log Fragments and crash.log files
```
2026/02/25 13:49:12 ui: ==> azure-arm: Creating Azure Resource Manager (ARM) client ...
2026/02/25 13:49:12 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:12 [DEBUG] POST https://login.microsoftonline.com/00000000-0000-0000-0000-000000000000/oauth2/v2.0/token
2026/02/25 13:49:12 ui: ==> azure-arm: ARM Client successfully created
2026/02/25 13:49:12 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:12 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp?[REDACTED]
2026/02/25 13:49:12 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:12 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Compute/images/packerImg_20260225134719?[REDACTED]
2026/02/25 13:49:13 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:13 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Compute/snapshots/packerImg_20260225134719_os_disk?[REDACTED]
2026/02/25 13:49:13 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:13 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp?[REDACTED]
2026/02/25 13:49:13 ui: ==> azure-arm: WARNING: Zone resiliency may not be supported in centraluseuap, checkout the docs at https://docs.microsoft.com/en-us/azure/availability-zones/
2026/02/25 13:49:13 ui: ==> azure-arm: Getting source image id for the deployment ...
2026/02/25 13:49:13 ui: ==> azure-arm: -> SourceImageName: '/subscriptions/00000000-0000-0000-0000-000000000000/providers/Microsoft.Compute/locations/centraluseuap/publishers/Canonical/ArtifactTypes/vmimage/offers/UbuntuServer/skus/16.04-LTS/versions/16.04.202109281'
2026/02/25 13:49:13 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:13 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp?[REDACTED]
2026/02/25 13:49:13 ui: ==> azure-arm: Using existing resource group ...
2026/02/25 13:49:13 ui: ==> azure-arm: -> ResourceGroupName : 'rg_temp'
2026/02/25 13:49:13 ui: ==> azure-arm: -> Location : 'centraluseuap'
2026/02/25 13:49:13 ui: ==> azure-arm: Validating deployment template ...
2026/02/25 13:49:13 ui: ==> azure-arm: -> ResourceGroupName : 'rg_temp'
2026/02/25 13:49:13 ui: ==> azure-arm: -> DeploymentName : 'pkrdpbku5hwv5v9'
2026/02/25 13:49:13 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:13 [DEBUG] POST https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9/validate?[REDACTED]
2026/02/25 13:49:14 ui: ==> azure-arm: Deploying deployment template ...
2026/02/25 13:49:14 ui: ==> azure-arm: -> ResourceGroupName : 'rg_temp'
2026/02/25 13:49:14 ui: ==> azure-arm: -> DeploymentName : 'pkrdpbku5hwv5v9'
2026/02/25 13:49:14 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:14 [DEBUG] PUT https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9?[REDACTED]
2026/02/25 13:49:26 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:26 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourcegroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9/operationStatuses/08584295795301632694?[REDACTED]
2026/02/25 13:49:36 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:36 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourcegroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9/operationStatuses/08584295795301632694?[REDACTED]
2026/02/25 13:49:36 ui: ==> azure-arm: ERROR: -> DeploymentFailed : At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.
==> azure-arm: ERROR: -> ResourceDeploymentFailure : The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.
==> azure-arm:
2026/02/25 13:49:36 ui error: ==> azure-arm: polling after CreateOrUpdate: polling failed: the Azure API returned the following error:
==> azure-arm:
==> azure-arm: Status: "DeploymentFailed"
==> azure-arm: Code: "ResourceDeploymentFailure"
==> azure-arm: Message: "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.\nThe resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'."
==> azure-arm: Activity Id: ""
==> azure-arm:
==> azure-arm: ---
==> azure-arm:
==> azure-arm: API Response:
==> azure-arm:
==> azure-arm: ----[start]----
==> azure-arm: {"status":"Failed","error":{"code":"DeploymentFailed","target":"/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.","details":[{"code":"ResourceDeploymentFailure","target":"/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Compute/virtualMachines/pkrvmbku5hwv5v9","message":"The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.","details":[{"code":"DiskServiceInternalError","message":"Error getting size of the platform or gallery image. Target: '/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Compute/disks/pkrosbku5hwv5v9'."}]}]}}
==> azure-arm: -----[end]-----
==> azure-arm:
2026/02/25 13:49:36 ui: ==> azure-arm:
==> azure-arm: Deleting Virtual Machine deployment and its attached resources...

[packer_logs.txt](https://github.com/user-attachments/files/25616393/packer_logs.txt)

```

Contributor guide

Open the contributing guide

Research direction

Start by tracing the Azure ARM deployment flow around the CreateOrUpdate polling failure shown in the logs, especially the DiskServiceInternalError response. Determine how transient deployment failures are handled and define completion as a retry path that avoids immediately failing for this Azure internal error, with regression coverage if the existing tests support it.

Written by the indexing model from the issue text.

Assessment

Tech stack
azure, go
Domain
cloud, devops, infrastructure
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.