hackforla / hackforla/tdm-calculator
Product: Get stakeholder feedback on where to direct users to report system failures
- Dominant language
- JavaScript
- Stars
- 68
- Forks
- 47
- Avg merge
- 3d 9h
- Merged PRs (30d)
- 25
Description
### Overview
We need to ask the stakeholders where they want users to report systems failures (email address) and language so that it is consistent across the application
#### Details
Example of a system failure - SMTP / TDM Google mailer failure
- Error message
Sending the verification email to your updated email address failed. Please contact technical support.
### Action Items
- [x] Add to staging
- [x] Review slide with product
- [x] Get Stakeholder input via the stakeholder meeting slide deck
- [ ] Make a new issue to revise the wording on Account Update failure notice
- [ ] Discuss with dev other places the notification would be appropriate
### Resources/Instructions
-
#### Staging and Release decks
- [Staging Deck](https://docs.google.com/presentation/d/1crZ3IxqA4hAu3qzD7ns93Ieuqjwh6wyEtuX_46cP-fg/)
- ~[Slide 304, #3441](https://docs.google.com/presentation/d/1crZ3IxqA4hAu3qzD7ns93Ieuqjwh6wyEtuX_46cP-fg/edit?slide=id.g3f74bf8e22b_33_17#slide=id.g3f74bf8e22b_33_17)~
- Release Deck
- [2026-08-18 Release deck, slide 3441](https://docs.google.com/presentation/d/16-zgcjRJ6zjrAeTPZatTKdOAhuyhhqiN6bPsCsp0Huc/edit?slide=id.g3f9ae231ea1_0_195#slide=id.g3f9ae231ea1_0_195)
Contributor guide
Research direction
Start with the linked Staging and Release decks and review the completed stakeholder-feedback action items. Confirm the preferred support email address and wording for system failures, then document the decision and create the follow-up issue for the Account Update failure notice and other appropriate notifications.
Written by the indexing model from the issue text.
Assessment
- Domain
- content
- Issue type
- Feature
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100