Create a Guide/Template: How to conduct usability tests

### Overview
We need to create a guide for usability testing so that we can have a consistent research methods and people can create them without asking other people in the organization on how to do it.

### Action Items
The phases in the guide-making process are listed below. Each phase displayed in blue is linked to a wiki page with instructions on how to complete that phase. Open the wiki page in a new tab, copy the instructions for each part into the section labeled 'Tasks' at the bottom of this issue, and complete each task listed.
- [x] [Gather Examples Solo](https://github.com/hackforla/guides/wiki/How-to-Gather-Examples:-Solo) (open in a new tab)
- [x] [Gather Examples Collaboratively](https://github.com/hackforla/guides/wiki/Phase-2-%E2%80%90-Gather-Examples-Collaboratively)
- [x] [Create a Guide Draft](https://github.com/hackforla/guides/wiki/How-to-Draft-a-Guide)
- [ ] If needed, create a template
- [ ] [Have your guide peer reviewed](https://github.com/hackforla/guides/wiki/Peer-Reviews-for-Guides)
- [ ] [Present your guide for leadership review](https://github.com/hackforla/guides/wiki/Submitting-Your-Guide-for-Leadership-Review)
### Resources/Instructions
- Google Drive Folder for this Guide’s documents and shortcuts (to documents in other locations) [0113 [DRAFT] How to conduct usability tests](https://drive.google.com/drive/folders/12DN-SSdh-bqeC1mF6jXj60Fenpp7pAdH)
- [Draft: How to Conduct a Usability Test](https://docs.google.com/document/d/1xG7RI8CUec3bAiu3dIrfUnun62wvJwpq3u_O6Hw0tTg/edit#heading=h.c8tc614ce3iu)
- [Notes from usability study interviews](https://docs.google.com/document/d/1RXoT4kLmqO7XzfMuHrGf-APg6iI8-eYNKYlUlOUYErk/edit?usp=sharing)
- [How to Gather Examples & Interview Teams](https://docs.google.com/presentation/d/1gkPpgnOPv7lBckoLic3HAA7z_IkeTnCw9ImQp9hkujM/edit) (WIP)
- [How to Format a Guide](https://docs.google.com/document/d/1-8gmeC-wnfM8C8fVvmTP1BLA2WfNjKH_XJrHB1OAV6Q/edit#heading=h.7nt92ljmyii5)
- [How to Peer Review a Guide](https://docs.google.com/presentation/d/1srOj8VsNfIdqQK5fH2hxTrSA7JJ94APnoYoghAa09pM/edit#slide=id.g100cefacbc3_1_88)

### Projects to Check
- [GreenEarthOS](https://github.com/hackforla/climate-project) (talk to Bonnie)
- [311 Data](https://github.com/hackforla/311-data) (talk to Dana Chen, she is no longer on the project but can still help)
- [TDM Calculator](https://github.com/hackforla/tdm-calculator) (Anam - no longer available, please see [TDM usability testing wiki page](https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-2021-05))
- [Civic Tech Index](https://github.com/civictechindex/CTI-website-frontend) (Ask Maria who to talk to)
- [311 Data](https://github.com/hackforla/311-data) (Dana Chen UX lead who is no longer with the project but oversaw usability testing)
- [Engage](https://github.com/hackla-engage) (Eli has been on the project longer than anyone, he is the tech lead)
- [Food Oasis](https://github.com/hackforla/food-oasis) (Ask Gigi and Benjamin PMs who to contact. My guess is Tina Moh a former UX team member)
- [Hack for LA's Website](https://github.com/hackforla/website) (Simone UX lead)
- [OCS Usability test](https://github.com/hackforla/open-community-survey/issues/69)

#### Projects to check
- [100 Automations](https://github.com/100automations/website) (Ask Henry PM who to talk to)
- None found on 2022-10-24
- [311 Data](https://github.com/hackforla/311-data) (Dana Chen was the UX lead)
- [UXR Interview Instructions](https://docs.google.com/document/d/1c-Rcvkn6lBtk2f1hwz3P5cuhaYbsIGUZ_nw_baPT9Cg/edit)
- [20200810 UX Interview (Elida Mendez)](https://github.com/hackforla/311-data/wiki/20200810-UX-Interview-(Elida-Mendez)) (Need permission)
- [Access the Data](https://github.com/hackforla/access-the-data) (Ask Alyssa and Lucy PM who to contact)
- [Past usability tests and records](https://docs.google.com/spreadsheets/d/1LSn9gwVv1VDBNDIgepzHkhBxr-W57RyVXv-jb8u6vDQ/edit#gid=984765511) (Need permission)
- [Sample Recruitment message for usability test](https://github.com/hackforla/access-the-data/wiki/ATD-Persona-Overview#tools)
- [Website Prototype Usability Test](https://github.com/hackforla/access-the-data/issues/166) ATD#166 (Need Permission)
- [A/B Testing and Usability Testing of Components](https://github.com/hackforla/access-the-data/issues/135) ATD#135
- [Usability Testing for High Fidelity Prototypes](https://github.com/hackforla/access-the-data/issues/102) ATD#102 (Need Permission)
- [Usability Testing for Low/Mid Fidelity Prototypes](https://github.com/hackforla/access-the-data/issues/88) ATD#88
- [BallotNav](https://github.com/hackforla/ballotnav) (Karen is a PM she can tell you who to talk to)
- [Usability Hub Testing for Landing Page Preference](https://github.com/hackforla/ballotnav/issues/413) BallotNav#413
- [Usability Hub Test for Landing Page](https://github.com/hackforla/ballotnav/issues/379) BallotNav#379 (Need Permission)
- [Civic Tech Jobs](https://github.com/hackforla/CivicTechJobs) (Ask Sharad who to ask)
- [User Flow - Usability Test](https://github.com/hackforla/CivicTechJobs/issues/144) CivTechJobs#144 (Need some permission)
- [Design Systems](https://github.com/hackforla/design-systems) (ask Hana PM who to contact)
- None found on 2022-10-25
- [Expunge-Assist (formerly known as Record Clearance)](https://github.com/hackforla/expunge-assist) (Yumeng UX lead)
- [Second Internal Usability Testing (IUT 2) Research Plan and Guide](https://github.com/hackforla/expunge-assist/issues/663) expunge-assist#663 (Need some permission)
- [Internal Testing Final Report](https://github.com/hackforla/expunge-assist/issues/562) expunge-assist#562
- [Internal Usability Test Analysis](https://github.com/hackforla/expunge-assist/issues/549) expunge-assist#549 (Need some permission)
- [Internal User Research Plan & Guide](https://github.com/hackforla/expunge-assist/issues/507) expunge-assist#507 (Need permission)
- [Usability testing: create participant recruiting screener](https://github.com/hackforla/expunge-assist/issues/468) expunge-assist#468 (Need permission)
- [Usability Testing Planning](https://github.com/hackforla/expunge-assist/issues/442) expunge-assist#442 (Need permission)
- [Usability testing: recruitment text for email outreach](https://github.com/hackforla/expunge-assist/issues/454) expunge-assist#454 (Need permission)
- [Create Public Facing Wiki for Usability Testing](https://github.com/hackforla/expunge-assist/issues/401) expunge-assist#401
- [HomeUniteUs](https://github.com/hackforla/homeuniteus) (Ask Lark PM)
- None found on 2022-10-25
- [Lucky Parking](https://github.com/hackforla/lucky-parking) (Ask Greg, who to talk to)
- [Transcribe Usability Tests Recordings for Low-Fi Prototype](https://github.com/hackforla/lucky-parking/issues/395) Lucky Parking#395 (Need permission)
- [Low - Fi Prototype Usability testing](https://github.com/hackforla/lucky-parking/issues/391) Lucky Parking#391 (Need permission)
- [Open Community Survey](https://github.com/hackforla/open-community-survey) (Ask JoAnne who to talk to)
- [Usability Testing of OCS 99 NC's Comparative Analysis](https://github.com/hackforla/open-community-survey/issues/41) OCS#41 (Need permission)
- [Link previous UX research to Wiki](https://github.com/hackforla/open-community-survey/issues/98) OCS#98
- [OCS: Impact Research: Create UXR Training Content](https://github.com/hackforla/open-community-survey/issues/96) OCS#96
- [TDM Calculator](https://github.com/hackforla/tdm-calculator) (Anam is no longer available, see https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-2021-05 for all usability assets)
- [TDM Usability Interviews](https://docs.google.com/presentation/d/1Cy5f1uDY7vW1vlsuDXdDvCpygUcQoct24VD6k0pRMGs/edit#slide=id.gcf645e8492_3_30)
- [Usability Testing Round1](https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Round1) (Need permission)
- [Usability Testing Round 2](https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Round-2) (Need permission)
- [Create Follow up Email Draft to schedule usability testing](https://github.com/hackforla/tdm-calculator/issues/796) TDM#796
- [VRMS](https://github.com/hackforla/vrms) (Ask Adam PM who to contact or if they have done it)
- [Heuristic analysis of the application - gather things that don't work](https://github.com/hackforla/VRMS/issues/1138) VRMS#1138
- [Youth Justice Nav](https://github.com/hackforla/YouthJusticeNav/)
- None found on 2022-10-25

### Projects that have not done usability testing
- [Brigade Organizer's Playbook](https://github.com/codeforamerica/brigade-playbook) (Bonnie)
- [Data Science Projects](https://github.com/hackforla/data-science) (Abe)
- [Civic Tech Structure](https://github.com/hackforla/civic-tech-structure) (Bonnie)
- [GreenEarthOS](https://github.com/hackforla/climate-project) (Puneet)
- [Guides](https://github.com/hackforla/guides) (Bonnie)
- [Internship project](https://github.com/hackforla/intership) (Priyanaka, Rabia & Bonnie)

### Tasks
- [ ] This is where you will copy instructions from the wiki page for the step you are currently on.