Product: 30-60-90day Volunteer Onboarding Plan

## 🧩 Overview
- Create comprehensive 30-60-90 day onboarding plans tailored to each volunteer discipline (Design, Product, Development, Research, Content) to accelerate new volunteer integration and productivity on the Home Unite Us project. We need to create structured pathways for each discipline to ensure volunteers can effectively contribute to building a platform that streamlines host home program coordination and improves outcomes for youth experiencing housing instability.

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## 🎯 Objective
Develop discipline-specific onboarding frameworks that enable new volunteers to:
- Understand the Home Unite Us mission and host home program context within 30 days
- Contribute meaningfully to their discipline area within 60 days
- Lead initiative components or mentor other volunteers within 90 days

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## 🔍 Background / Context
- Current project documentation shows volunteers work across Design, Product, Development, Research, and Content disciplines
- The Home Unite Us platform aims to replace manual Google Sheets workflows with automated host-guest matching and case management
- Target users include Host Home Program Coordinators, youth guests (18-24), and volunteer hosts
- Project timeline spans Q2-Q4 2025 with phased rollout approach
- Volunteer retention and effective onboarding directly impacts project delivery timelines

- Related Resources:
- Home Unite Us PRD (Complete Version)
- Host Home Program Handbook
- Current volunteer role definitions and responsibilities
- Existing project infrastructure and development timelines
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## 📝 Scope of Work
- [ ] Research current volunteer onboarding practices across Hack for LA and similar organizations
- [ ] Analyze project-specific requirements for each discipline based on HUU PRD and technical needs
- [ ] Create 30-60-90 day milestone frameworks for each of the 5 disciplines:
- Design (UX/UI, trauma-informed design, accessibility)
- Product (requirements gathering, stakeholder management, feature prioritization)
- Development (full-stack development, API integration, mobile-first approach)
- Research (user interviews, competitive analysis, youth-focused research)
- Content (technical documentation, user guides, training materials)
- [ ] Define discipline-specific deliverables and checkpoints for each 30-day period
- [ ] Establish mentorship and buddy system protocols for new volunteer support
- [ ] Create assessment criteria to measure onboarding success and volunteer readiness
- [ ] Design feedback loops for continuous improvement of onboarding experience

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## 📎 Deliverables
What are the final outputs?

- Slide deck? Documentation? Spreadsheet? Jira epics? Summary in Notion?

> Example:
> 3-page slide deck with screenshots and written insights to support redesign.

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## 🧭 Success Criteria
How will we know this task was completed effectively? Such as:

- [ ] All required sources were reviewed
- [ ] Insights were actionable and relevant
- [ ] Stakeholders reviewed and approved the findings

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## 🛑 Risks / Dependencies
> Are there blockers, timing challenges, or dependencies on other teams? Such as:

- May require coordination with Design or Research
- External access to data might be delayed

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## Action Items
- [ ] Assignee: Assign yourself to this issue.
- [ ] Assignee: Move the issue from Prioritized Backlog to In Progress.
- [ ] Product Manager (Assignee): Conduct the necessary research (if applicable), clarify any questions
- [ ] Product Manager (Assignee): Work with PM team/lead to clarify any questions about the Task/Initiative
- [ ] Product Manager (Assignee): Work with Product Team Lead to assign the appropriate size & complexity
- [ ] Product Manager (Assignee) and Lead: determine if work should be split into multiple issues, if so, create issue(s) and link them in this issue (if applicable) or create as standalone.
- Draft and Review:
- [ ] Product Manager (Assignee): Change Issue Status to "In Progress"
- [ ] Product Manager (Assignee): Draft the issue. Once complete provide for review
- [ ] Product Manager (Assignee): Change Issue Status to "For Review/Feedback Needed"
- [ ] Product Manager (Assignee): Add Label "Ready for: Design Peer Review"
- [ ] Product 1st Level/Peer Review: Review to ensure the issue captures the objective/goal outlined above provides adequate information to Design and Dev, if applicable. Provide comment(s) in the comment section of the issue and tag assignee.
- [ ] Product 1st Level/Peer Reviewer: Change Issue Status to "Questions/Clarification" and add label "Ready for Product.....Persona"
- [ ] Product Manager (Assignee): Change Issue Status to "In Progress"
- [ ] Product Manager (Assignee): Review issue comment(s) and resolve accordingly
- [ ] Repeat above steps until all comments are resolved
- [ ] Product 1st Level/Peer Reviewer: Change Issue Status to "For Review/Feedback Needed" and add label "Ready for: Product Lead"
- [ ] 2nd final/Product Lead: Review and provide feedback (if any) in comment section below, add label "Ready for Product...Persona"
- [ ] Repeat above steps until all comments are resolved

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## 🔗 Related Tickets / Resources
- Epic: [link]
- Design: [link]
- Engineering: [link]