hackforla / hackforla/CivicTechJobs

CTJ ResearchOps

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#650 11 comments 0 reactions 0 assignees View on GitHub
complexity: missing feature: User Research PBV: research role: UI/UX - Design size: 2pt
Dominant language
TypeScript
Stars
24
Forks
27
Avg merge
2m
Merged PRs (30d)
1

Description

### Overview
Develop Research Ops for CTJ to streamline research processes and establish consistent quality of communication and research methods.

### Action Items

- [ ] Identify teams that have established ResearchOps successfully.
- [ ] Connect with UXRs on these teams and learn from their experience.
- [ ] Adapt relevant and effective elements to CTJ project.

We would like to establish ResearchOps structure by HfLA expectations before conducting further research. @kcoronel has reached out to TDM Calculator and Internship Project's Agenda to learn about their experience. These two projects has established ResearchOps that meets HfLA requirements. We will be speaking with their UXRs and learn about their experience and implement ideas that would be beneficial to CTJ.

After we establish the ResearchOps program at CJT, we plan to advocate for HfLA acquire UserTesting.com as sitewide tool to conduct user research. This would further assist with consistency and research integrity across HfLA.

### Resources/Instructions
Researchops101[https://www.nngroup.com/articles/research-ops-101/](url)

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