UXR - Update User Personas

### Dependency
- [ ] Revisit this once we have (re)launched, then we will analyze the notes from this Research Plan
- [ ] Determine if this should be an epic

### Overview
We need to re-connect with our users, and start thinking about users outside of only NC members.

### Action Items (from the original plan)

- [x] Meet with HfLA leadership, new PMs, and project leads to discuss who are users are
- [x] Determine who we think user personas could be (current ideas: NC member, average citizen, researcher/journalist, homeless advocate)
- [x] #1570
- [x] #1579

2025 action items
- [ ] Synthesize findings from all the studies below
- [ ] Create personas
- [ ] Update with any new findings from #2006

### Resources/Instructions

- [Figma template for personas](https://www.figma.com/design/eF63O8yIGz2soQ4JJFfyoK/311_Data_UXUI?node-id=3266-2&p=f&t=gB6sN9KLClwCUjYe-0)
- [Request analysis, by neighborhood](https://drive.google.com/drive/folders/1w9ShLx_CcvMWOWxFcrlRwWRDpii3GPMu)
- Note for research & product: this folder seems to be in Holly's files but we have a [copy in our Personas folder](https://drive.google.com/drive/folders/13y7G3UF0Hp3DdRUIOTLS-1HlwAGb4TJI).
- [RP014 findings](https://docs.google.com/presentation/d/1CM-gebGcTBw04yuxSRlz0fVAbQbsq-Tn/edit?usp=drive_link&ouid=112356287160503712760&rtpof=true&sd=true)
- [Personas, User Stories & Journeys folder](https://drive.google.com/drive/folders/1768Svck75EBZhqfpCw5mxSi_FYcbMrxD)

For research roadmap, see: https://docs.google.com/document/d/1dmtwTkiNj1pSycZqpn7S_Uk6vStUlS1-n_-rSq9IoEU?usp=drive_fs