guardian / guardian/dotcom-rendering

[Bug]: Keyboard does not consistently appear when selecting crossword clues in the Editions app

Open
#13,983 1 comment 0 reactions 0 assignees View on GitHub
Bug Rota
Dominant language
TypeScript
Stars
274
Forks
34
Avg merge
2d 22h
Merged PRs (30d)
121

Description

https://github.com/user-attachments/assets/e0d19fc3-14a6-4515-99a1-02046aec440d

### What happened?

A user reported that tapping a clue in the crossword does not always surface the keyboard; they sometimes have to tap the solution grid to trigger it instead. They also noted the clue direction (i.e. across/down) occasionally switches unexpectedly after typing begins.

**User details**
- Device: iPad Air 5th Gen (WiFi + Cellular)
- iOS: 18.4.1 (22E252)
- App Version: 11.5.25.1100 – 0728884da0
- Resources: 7.5.25.1107

**Findings by User Help**
- Could reproduced the keyboard issue in Browserstack (iPad Air 13, iOS 18) - see attached video
- Keyboard did not appear after selecting Across 1 and 7, but did for Across 8
- Could not reproduce the clue direction switching, user has been asked to provide a screen recording and ticket will be updated with this recording if they provide it

**Acceptance Criteria**
- Tapping a clue reliably surfaces the keyboard without needing to tap the grid
- Direction of the clues remain consistent unless changed by the user
- Behaviour is consistent on iPad devices running iOS 18+

### Where is this happening?

iOS Editions app

### What is the impact?

Limited, it's likely causing some frustration for those affected but they can still complete the game

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.