Enatega Customer Application in Customer Support option Whatsapp Button show up there a ERROR Message there

Describe the bug
Enatega Customer Application in Customer Support option Whatsapp Button show up there a ERROR Message there for example when the Whatsapp Application is not downloaded or available in phone show a message Download Whatsapp First !

To Reproduce
Steps to reproduce the behavior:

Go to 'Profile' menu button.
See the heading Quick Links then Click on 'Customer Support' option.
At the bottom of that FAQs screen , the Need More Help ? button.
Right at the moment when we click the Need More Help button, it should show up the message Download Whatsapp First !
Expected behavior
When clicking to contact us button it should show an error message in case when Whatsapp is not downloaded or available in user phone.

Screenshots

Desktop (please complete the following information):

OS: [e.g. Windows]
Browser [e.g. Chrome]
Version [-]

Start from the Profile menu, follow Quick Links to Customer Support, then the FAQs screen's Need More Help button. Reproduce the contact action on a phone where WhatsApp is unavailable and verify that it shows “Download Whatsapp First !” instead of failing silently. Done means the message appears when WhatsApp cannot be opened while the normal contact action remains usable when it is available.

Written by the indexing model from the issue text.