gray-mueller / gray-mueller/ride-management-system-react-native

Inadequate Error Handling in Enatega Multivendor Customer App When No Internet Connection is Detected

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Dominant language
TypeScript
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Description

Description:
Upon attempting to open the Enatega Multivendor Customer App without an active internet connection, the application does not display an appropriate error page. Instead, it shows an unexpected behavior, which may confuse users.

Steps to Reproduce:
Turn off the internet connection on the device.
Open the Enatega Multivendor Customer App.
Observe the displayed error message or behavior.

Expected Behavior:
The application should present a clear and user-friendly error page indicating the unavailability of an internet connection. This helps users understand the issue and take appropriate actions.

Actual Behavior:
The app exhibits unexpected behavior or displays an unclear error message when opened without an active internet connection.

Contributor guide

Open the contributing guide

Research direction

No file or test is named. Reproduce the issue by opening the customer app with internet disabled, then trace the startup and network-error handling to identify where the unclear behavior originates. Done means the app shows a clear, user-friendly offline error page in this scenario.

Written by the indexing model from the issue text.

Assessment

Tech stack
react-native, typescript
Domain
mobile
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
48/100

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