gray-mueller / gray-mueller/online-ordering-solution

"Chat with Rider" Button Hidden by "Live Chat" Button on Enatega Multivendor Website

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Dominant language
JavaScript
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PR merge metrics
No merged PRs in 30d

Description

Issue: "Chat with Rider" Button Hidden by "Live Chat" Button on Enatega Multivendor Website
Description:
A significant issue has been identified on the Enatega Multivendor website, where the "Chat with Rider" button is obscured by the "Live Chat" button, making it difficult for users to access this specific feature.

Impact:
User Frustration: Users may experience frustration when they cannot find or access the "Chat with Rider" button due to the overlapping "Live Chat" button.

Communication Breakdown: The issue can result in difficulties in communicating with the rider for order-related updates or queries.

Steps to Reproduce:
Visit the Enatega Multivendor website.
Place an order or access the order tracking section.
Attempt to locate the "Chat with Rider" button.
Observe that it is hidden or obstructed by the "Live Chat" button.
Expected Resolution:
The website should be adjusted to ensure that the "Chat with Rider" button is easily accessible and not obscured by other buttons or elements. This is crucial for providing users with a smooth and hassle-free experience when communicating with the rider for order-related matters. Addressing this issue promptly is essential for user satisfaction and efficient order management.

Contributor guide

Open the contributing guide

Research direction

Reproduce the overlap on the website by placing an order or opening order tracking, then locate the frontend entry point that renders the "Chat with Rider" and "Live Chat" buttons. Confirm the fix by ensuring both controls remain visible and independently accessible without overlap.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
frontend
Issue type
Bug
Difficulty
2/5
Estimated time
1-3 hours
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
55/100

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