googleapis / googleapis/python-genai

Constant 503 Errors on Gemini 2.5 Pro and Flash – Severe Product Impact

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#1,373 46 comments 10 reactions 1 assignee Claimed by @Venkaiahbabuneelam View on GitHub
api: gemini-api priority: p2 type: bug
Dominant language
Python
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Description

Hello Gemini team,

This week, I have been consistently encountering 503 Service Unavailable errors when making requests to both Gemini 2.5 Pro and Gemini Flash via the API. Most of my requests have failed with code 503, leading to near-total loss of service for my product over several days.

This persistent issue has had a severe impact on my users and business operations, as my product relies heavily on Gemini’s API. The errors occur across various endpoints and payload sizes, including both paid and standard requests. I have tried retrying requests, implementing exponential backoff, and switching models, but the problem persists.

**Steps to Reproduce:**

- Call Gemini 2.5 Pro or Flash via API (multiple endpoints tested)
- Observe frequent and repeated 503 errors

**Additional Information:**
- The issue began at the start of this week and continues unabated.
- I have checked the status page and found no major incident reported during the downtime.
- Implemented recommended retry mechanisms with no improvement.

**Request:**
Please investigate this outage for Gemini 2.5 Pro and Flash as soon as possible. Reliable API performance is critical for my product. Any status updates or guidance would be highly appreciated.

Thank you.

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