gitpod-io / gitpod-io/gitpod

Authorizing a provider already used by another Gitpod account shows confusing popup

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#7,001 5 comments 0 reactions 0 assignees View on GitHub

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meta: never-stale team: webapp
Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
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Description

To Reproduce
  • Login to Gitpod
  • Go to settings, integrations
  • Connect to another provider using a login for which you already have a different Gitpod account
Questions about the popup (below)
  • What will happen when you press Continue?
  • Will something get disconnected?
  • Will you be logged out from the current account, and logged into the other account?
  • What does it mean to select the "Other Account"

Screenshot 2021-12-01 at 17 21 23

Suggestion

Treat the situation as simple error notification:

Error: you are trying to authorize a provider that is already connected with another Gitpod account.
To connect with this provider account, you'll first need to login to Gitpod and disconnect or delete the other account.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the settings integrations flow and reviewing the popup shown when a provider is already connected to another Gitpod account. Update the experience so it clearly explains the authorization conflict and the required account action, then verify the wording and behavior through the reproduction steps.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
authentication, frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
42/100

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