github / github/app

I'm receiving the following error message when starting an new chat in GitHub...

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Description

I'm receiving the following error message when starting an new chat in GitHub Copilot App:

You are not authorized to use this Copilot feature, it requires an enterprise or organization policy to be enabled.

Request IDs:
- FC3A:264A84:93841D:C0347C:6A8A6180

But it is ok to start a chat on webpage.

Please help. Thank you

---
| Field | Value |
| --- | --- |
| App version | 1.1.12 |
| OS | macOS 26.5.2 |
| Theme | GitHub |
| Path | /chat |
| Tenure | Day 1 |

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the failure at /chat in GitHub Copilot App 1.1.12 on macOS and compare it with starting chat on the webpage. Use the reported authorization message and request ID to determine whether the desktop app incorrectly rejects the account or whether an organization policy is required; done means the cause and user-facing resolution are established.

Written by the indexing model from the issue text.

Assessment

Tech stack
github, macos
Domain
authorization, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
25/100

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