getsentry / getsentry/sentry

Requesting to export issue tags as a CSV file fails due to large size

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#96,423 7 comments 0 reactions 0 assignees View on GitHub

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GitHub Team: issue-workflow Product Area: Issues
Dominant language
Python
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Description

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

A user received the message below after trying to export data from the Issues page, I was also able to reproduce this.

Image

For additional details, please see the internal issue.

Expected Result

Data is exported correctly.

Actual Result

Data export wailed with an internal error

Product Area

Issues

Link

No response

DSN

No response

Version

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue-tag CSV export from the Issues page with a dataset large enough to trigger the reported internal error. Trace the export path and the size-related failure, then verify that the same export completes successfully and produces a usable CSV.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
backend, data
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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