getsentry / getsentry/sentry

Allow Jira issue creation to include screenshots

Open
#94,017 9 comments 0 reactions 0 assignees View on GitHub
Improvement Product Area: Settings - Integrations Waiting for: Product Owner
Dominant language
Python
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Forks
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Avg merge
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Merged PRs (30d)
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Description

### Problem Statement

Using the feedback widget to send feedback with a captured screenshot. If we also set up an alert that creates a Jira issue upon receiving new Feedback with a screenshot, the resulting Jira issue only includes the feedback description without the screenshot.

Screenshots from my test org:
Image

Image

### Solution Brainstorm

The captured screenshot should be part of the Jira ticket's description.

### Product Area

Settings - Integrations

Contributor guide

Open the contributing guide

Research direction

Start by tracing the feedback widget's alert flow for Jira issue creation under Settings - Integrations. Check how a feedback description is assembled when a captured screenshot is present, then verify that the resulting Jira issue description includes the screenshot as well as the feedback text.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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