getsentry / getsentry/sentry

Alert didn't fire for issue where it should have

Open
#90,477 4 comments 0 reactions 0 assignees View on GitHub
Product Area: Alerts
Dominant language
Python
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Description

### Environment

SaaS (https://sentry.io/)

### Steps to Reproduce

The alert rule did not fire for an issue that meets its conditions.

Alert rule: https://wavemm.sentry.io/alerts/rules/money-srv/15913710/

Rule details page: https://wavemm.sentry.io/alerts/rules/money-srv/15913710/details/

Affected issue: https://wavemm.sentry.io/issues/6253146111/?project=5288750&referrer=slack

### Expected Result

According to the criteria configured on the rule details page, this issue should have triggered an alert

### Actual Result

The alert was not triggered

### Product Area

Alerts

### Link

_No response_

### DSN

_No response_

### Version

_No response_

Contributor guide

Open the contributing guide

Research direction

Start in the Alerts product area by reviewing the linked alert rule, its details page, and the affected issue, then compare the configured criteria with the issue's behavior. Reproduce the missing notification if possible; done means the rule triggers for an issue that meets its stated conditions.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
observability
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
30/100

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