[Custom Integrations] Webhooks > Issues Will Not Receive Feedback Issues
- Dominant language
- Python
- Stars
- 44.8k
- Forks
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- Avg merge
- 22h 21m
- Merged PRs (30d)
- 586
Description
### Environment
SaaS (https://sentry.io/)
### Steps to Reproduce
- Make an internal integration
- Setup webhook url
- Set issue read and project read permissions
- Under webhooks section select issue (created, resolved, assigned, archived, unresolved)
- Send feedback event
### Expected Result
Sending feedback events creates a new issue and should trigger the webhook url when having an internal integration configured for an issue.
### Actual Result
Sending feedback events creates a new issue with an event.type = generic and does not trigger webhook url but new issues having an event.type = error will.
### Product Area
Settings - Developer Settings
### Link
_No response_
### DSN
_No response_
### Version
_No response_
Contributor guide
Research direction
Start by reproducing the SaaS internal integration flow described in the issue: configure issue webhooks, send a feedback event, and compare it with an error event. Trace how generic and error events are handled for issue creation and webhook delivery. Done means feedback-created issues trigger the configured issue webhook URL consistently.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- python
- Domain
- api, backend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 42/100