getsentry / getsentry/sentry

Users are unaware why Sentry is missing attachments

Open
#86,362 4 comments 0 reactions 0 assignees View on GitHub
Feature
Dominant language
Python
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Avg merge
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Description

### Problem Statement

User expects some attachments on events, but nothing shows up.
Or no new attachments in the last X timeframe

![Image](https://github.com/user-attachments/assets/29c9b5b7-2597-47d9-8af0-0103535774c8)

### Solution Brainstorm

Turns out attachments are getting dropped because user is out of quota or attachments are too large.
But that's only found under `/stats` page.

User gets frustrated, maybe asks Sentry, only to be pointed to that page.

### Product Area

Unknown

Contributor guide

Open the contributing guide

Research direction

Start at the /stats page and trace how attachment quota exhaustion and size-related drops are surfaced to users. Define the user-facing location and wording needed to explain missing attachments, then verify that both quota and oversized-attachment cases are covered.

Written by the indexing model from the issue text.

Assessment

Domain
observability
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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