getsentry / getsentry/sentry

Customizable Email Subjects for Workflow Notifications

Open
#85,227 4 comments 0 reactions 0 assignees View on GitHub
Feature Product Area: Alerts
Dominant language
Python
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Forks
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Avg merge
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Merged PRs (30d)
586

Description

### Problem Statement

Users need the ability to quickly identify and triage workflow notifications—especially those for "Resolved" and "Regression" statuses—directly from their inbox. The current email subjects do not indicate these statuses clearly, making it challenging to scan or automate email routing rules.

### Solution Brainstorm

Add a configuration option in the settings that allows customization of email subjects for different workflow statuses (e.g., placeholders like
STATUS, ISSUE, etc.). By default, the system could prepend the relevant status keyword (e.g., “[REGRESSION]” or “[RESOLVED]”) to the existing subject line.

### Product Area

Settings - General

Contributor guide

Open the contributing guide

Research direction

No file, test, or entry point is named. Start by tracing the General settings flow for workflow notification emails and how subjects are generated; clarify supported statuses, placeholders, and default prefixes before implementation. Done means configurable subjects work for the requested statuses and their behavior is covered by tests.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
backend
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

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