getsentry / getsentry/sentry

Alerts - Have a When trigger that looks for when ownership Change to team X to send out slack alert to Team X

Open
#81,456 6 comments 2 reactions 0 assignees View on GitHub
Feature Product Area: Alerts Sync: Jira
Dominant language
Python
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Description

### Problem Statement

When Team A is the overseeing team responsible for some stack frames across multiple projects they want to be alerted in Slack when the project's teams assign the issues to Team A.

The re-assigning happens after the issue is being created and it should not fire everytime a event gets into an existing issue as that would create noise.

### Solution Brainstorm

When Ownership changes on Issue A and this ownership is Team A there needs to be an alert that fires to the Slack channel of Team A.
Everything is in place already except the "When ownership changes to Team X" trigger

### Product Area

Alerts

┆Issue is synchronized with this [Jira Improvement](https://getsentry.atlassian.net/browse/FEEDBACK-2368) by [Unito](https://www.unito.io)

Contributor guide

Open the contributing guide

Research direction

Start by tracing the existing alert triggers and the ownership-change handling described in the issue. Verify how a change to Team X can be distinguished from later events on the same issue, then confirm the Slack notification path for that team. Done means a change of ownership to a team sends that team's Slack alert without notifying again for subsequent events.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
backend
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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