getsentry / getsentry/sentry

Sentry Automatically Closing Issues on Azure DevOps "Resolved" State Instead of "Closed"

Open
#79,668 2 comments 0 reactions 0 assignees View on GitHub
Improvement Product Area: Settings - Integrations Sync: Jira
Dominant language
Python
Stars
44.8k
Forks
4.9k
Avg merge
22h 21m
Merged PRs (30d)
586

Description

### Environment

SaaS (https://sentry.io/)

### Steps to Reproduce

The customer configured their Sentry integration with Azure DevOps to automatically close Sentry issues when the corresponding DevOps ticket reaches the "Closed" state.

However, upon setting a DevOps ticket to "Resolved" (which is the state before "Closed"), Sentry incorrectly closed all the connected Sentry issues. This behavior is unexpected, as the integration is only supposed to close connected issues when the DevOps ticket reaches the "Closed" state.

Please find additional information in the internal ticket.

### Expected Result

Sentry should only close the connected issues when the DevOps ticket reaches the "Closed" state.

### Actual Result

Sentry automatically closed all connected issues as soon as the DevOps ticket was set to "Resolved," even though the ticket was not yet "Closed."

### Product Area

Settings - Integrations

### Link

_No response_

### DSN

_No response_

### Version

_No response_

┆Issue is synchronized with this [Jira Improvement](https://getsentry.atlassian.net/browse/FEEDBACK-2328) by [Unito](https://www.unito.io)

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.