getsentry / getsentry/sentry

Default notifications to team slack channels

Open
#66,756 14 comments 5 reactions 0 assignees View on GitHub
Feature Product Area: Alerts
Dominant language
Python
Stars
44.8k
Forks
4.9k
Avg merge
22h 21m
Merged PRs (30d)
586

Description

### Problem Statement

When a new issue is assigned to a team, we need to send a slack notification to their feed.

The feed channel is a slack channel dedicated to a given team that is monitored by the team's duty. The team's duty is never the same user. The goal of the team's duty is manage the RUN. Therefore seing new Sentries is key for them.

As today with the Slack integration, individual user receive Slack alerts (with the general alert notifications settings).

Another possibility is to use alerts, however they need to be defined team by team and project by project. This can lead to a lot of configuration (50 teams, with 3 projects each thats 150 alerts to setup...)

### Solution Brainstorm

The Slack integration already allows connecting a team to a given Slack channel (not that it could also be applied other tools such as Teams)

Ideally we would need a way to setup notifications for a team (similar ui as in "Settings" > "Account" > "Notifications" but for a team).

### Product Area

Settings - Integrations

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.